At BestIPTVPlay, we strive to provide a smooth and reliable IPTV experience. Before subscribing, we encourage all users to take advantage of our 24-hour free trial to test the quality and compatibility of our service.
✅ Free Trial First
We offer a 100% free 24-hour trial so you can try our service risk-free.
This allows you to check the performance, channel selection, and streaming quality before making any payment.
💳 Refund Eligibility
Because our service is digital and delivered instantly, we generally do not offer refunds once a subscription is activated.
However, we may consider a refund in the following exceptional cases:
Duplicate payment for the same subscription.
Technical issues that we could not resolve within 48 hours of your contacting us.
Accidental overcharge due to a billing error on our side.
To request a refund, please contact us with your order details and explanation.
â›” Non-Refundable Situations
We cannot issue a refund if:
You changed your mind after purchase.
You didn’t use the service.
The service was working but didn’t meet your personal expectations.
Your device or internet connection is not compatible or stable.
You violated our Terms of Use.
🔄 Subscription Renewal
If you’re on a recurring plan, please cancel your renewal before your next billing date to avoid automatic charges. We do not refund renewals once the new billing cycle starts.
📬 Contact for Refund Requests
If you believe you’re eligible for a refund, contact us within 7 days of your purchase:
Email: bestiptvplay.info@gmail.com
WhatsApp: +447927789025
We review all refund requests carefully and aim to respond within 24–48 hours.